The cracker would be the “hacker who does bad invasions”, and hackers are those who help companies with their knowledge. (Most people, use the term HACKER because it is popularly spread).
Hackers/crackers are people or a group prepared with knowledge of computer science and systems security, whose aim is to break into and harm a company or an individual.
Basically, they use the knowledge in their favour in order to receive some value, in most cases in cryptocurrencies, specifically in the case of ransomware.
Why not negotiate with hackers?
Not to negotiate with hackers, is to ensure security for the company.
After the hackers break into the device containing all the corporate data and block access by encrypting the files, they say they can only unlock it by paying a ransom.
However, there is no guarantee that the hackers will actually release the decryption key, and there is no “higher” authority that will make them honour the agreement. The victim must rely solely on the criminals’ word when paying the ransom.
There are countless reports of companies choosing to pay but not receiving the decryption key, being unable to access their files and incurring a huge financial loss as a result of paying the ransom.
Hackers can’t be trusted, their only focus is financial gain, they care little about their victims’ losses or whether the company will go bankrupt without their confidential files. Companies are just the target of their hunt.
All government authorities strongly recommend not paying the ransom to the criminals, because the payment finances the group for new and bigger attacks; the payment is an incentive for the group to stay in business.
Criminals can also use the knowledge gained from the first attack to carry out another attack. For if they were able to receive the ransom from the first attack, what would stop them from doing another attack? Nothing.
It’s not even advisable to contact the criminals, hackers use psychological techniques to pressure the victim into making the payment as quickly as possible, under immense psychological pressure, so that the victim can’t understand the mistake of making the payment.
There are other payment options, including the decryption of ransomware files by Ransomhunter.
Conclusion
No matter how disastrous a ransomware attack scenario might be for your company, never negotiate with hackers.
Don’t trust the criminals who have hacked and “hijacked” your data. File decryption is possible even without a decryption key.
RansomHnter is specialized in working on cases of high complexity and with a high psychological pressure.
Negotiating with hackers shouldn’t be an option. Let RansomHunter recover your files without causing further damage to your company.