What do hackers do when breaking into Ransomware?

The name hacker is used incorrectly, because hackers don’t do crimes, in this case, the correct term is “cracker”.

The cracker would be the “hacker who does bad invasions”, and hackers are those who help companies with their knowledge. (Most people, use the term HACKER because it is popularly spread).

Hackers/crackers are people or a group prepared with knowledge of computer science and systems security, whose aim is to break into and harm a company or an individual.

Basically, they use the knowledge in their favour in order to receive some value, in most cases in cryptocurrencies, specifically in the case of ransomware.

Why not negotiate with hackers?

Not to negotiate with hackers, is to ensure security for the company.

After the hackers break into the device containing all the corporate data and block access by encrypting the files, they say they can only unlock it by paying a ransom.

However, there is no guarantee that the hackers will actually release the decryption key, and there is no “higher” authority that will make them honour the agreement. The victim must rely solely on the criminals’ word when paying the ransom.

There are countless reports of companies choosing to pay but not receiving the decryption key, being unable to access their files and incurring a huge financial loss as a result of paying the ransom.

Hackers can’t be trusted, their only focus is financial gain, they care little about their victims’ losses or whether the company will go bankrupt without their confidential files. Companies are just the target of their hunt.

All government authorities strongly recommend not paying the ransom to the criminals, because the payment finances the group for new and bigger attacks; the payment is an incentive for the group to stay in business.

Criminals can also use the knowledge gained from the first attack to carry out another attack. For if they were able to receive the ransom from the first attack, what would stop them from doing another attack? Nothing.

It’s not even advisable to contact the criminals, hackers use psychological techniques to pressure the victim into making the payment as quickly as possible, under immense psychological pressure, so that the victim can’t understand the mistake of making the payment.

There are other payment options, including the decryption of ransomware files by Ransomhunter.


No matter how disastrous a ransomware attack scenario might be for your company, never negotiate with hackers.

Don’t trust the criminals who have hacked and “hijacked” your data. File decryption is possible even without a decryption key.

RansomHnter is specialized in working on cases of high complexity and with a high psychological pressure.

Negotiating with hackers shouldn’t be an option. Let RansomHunter recover your files without causing further damage to your company.

Frequently Asked Questions AboutRansomware Recovery

Every day, ransomware attacks get
better and better. After a successful
attack attempt, ransomware quickly
maps the user’s most important files to
begin encryption. Microsoft Office files,
databases, PDFs and design are among
its main targets.

Yes, yet the ransomware is designed not to be identified by the firewall, so it can infiltrate the company’s internal system and disable defenses, move laterally, and alter backup routines.

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The user can identify the ransomware action, even if the system cannot identify it, the malware uses the system’s own resources for the encryption process, and may be slow to respond to user requests.

The file extensions are changed, a specific extension is added that mentions the attacker group. Stay tuned for these signs.

Yes, it is possible. But there is a risk that some files will be corrupted. Once you identify the ransomware action on the system, disconnect the device from the internet, this will break the group communication with the malware, some ransomware can continue encryption even without internet access.

You can also initiate antivirus countermeasures to isolate the malware and delete it, if the antivirus has not been disabled by the ransomware.

Stopping the encryption is extremely difficult, the ransomware is designed to disable any system or user countermeasures, decreasing the chances of the process being interrupted.

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The attacks usually happen when there is a drop in the flow of users in the system, which happens on weekends and holidays, during the early hours of the morning, making these dates suitable for attacks.

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There are numerous encryption algorithms, but the most widely used are RSA [Rivest-Shamir-Adleman]-2048 and AES [Advanced Encryption Standard].

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First of all, keep calm, criminals count on the victim’s desperation. Follow these tips:

  • Isolate the affected device – The ransomware can move laterally through the system and reach other devices, so it is important to isolate its field of action.
  • Verify backup – If the backup has not been reached by the ransomware, data can be quickly restored without major problems.
  • Avoid contact with criminals – Criminals use psychological tactics to extort as much money as possible in the shortest possible time, the fact that the victim is emotionally involved with the incident makes him an easy target.
  • Don’t negotiate with the criminals – The group gives no guarantee that the decryption key will be released after the ransom is paid, you have to take only the criminals’ word for it. Besides the payment will fund the group for further attacks.
  • Contact government authorities – The government has agencies that specialize in combating cyber attacks, which will investigate the case.
  • Contact a company that specializes in decrypting Ransomware files – RansomHunter is able to decrypt ransomware files without the need for the decryption key, their solutions are an option to paying the ransom.

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After the first contact and sending of the data we will diagnose the files to check the extent of the damage caused by ransomware, with this we can project the duration of the process and provide the budget.

After the client approves the budget, we start the decryption process, for this we have exclusive software that can, with the help of our specialists, reconstruct the data.

After the end of the process we will do a double check so that the client can verify the integrity of the recovered files.

Payment is only made after delivery of the files and validation of the same by the client.

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