The cracker would be the “hacker who does bad invasions”, and hackers are those who help companies with their knowledge. (Most people, use the term HACKER because it is popularly spread).
Hackers/crackers are people or a group prepared with knowledge in computer science and system security, who aim to break into and harm a company or some individual.
Basically, they use knowledge in their favor, to be able to receive some value, in most cases in cryptocurrencies, specifically speaking of Ransomware.
Why not negotiate with hackers?
Not to negotiate with hackers, is to ensure security for the company.
After the hackers break into the device containing all the corporate data and block access by encrypting the files, they say that only by paying a ransom will they be able to unlock it.
However, there is no guarantee that the hackers will actually release the decryption key, and there is no “higher” authority that will make them honor the agreement. The victim needs to trust only the word of the criminals when paying the ransom.
There are numerous reports of companies that have opted to pay, but have not received the decryption key, being unable to access their files and with a huge financial loss caused by paying the ransom.
Hackers cannot be trusted, their only focus is financial gain, they care little about the losses of their victims or whether the company will go bankrupt without their sensitive files. Companies are just the target of their hunt.
All government authorities strongly advise not to pay the ransom to the criminals, the payment funds the group for new and larger attacks, the payment is an incentive for the group to stay in business.
Criminals can also use the knowledge gained from the first attack to carry out another attack. For if they were able to receive the ransom from the first attack, what would stop them from doing another attack? Nothing.
It is not even recommended to contact the criminals, the hackers use psychological techniques to pressure the victim to make the payment as soon as possible, under immense psychological pressure, so that the victim cannot understand the mistake of making the payment.
There are other options for payment, which include the decryption of ransomware files by Ransomhunter.
Conclusion
No matter how disastrous a ransomware attack scenario may be for your company, never negotiate with hackers.
Don’t trust the criminals who hacked in and “hijacked” your data. Decryption of files is possible even without the decryption key.
RansomHnter is specialized in working on cases of high complexity and with a high psychological pressure.
Negotiation with hackers should not be an option. Let RansomHunter recover your files without further damage to your company.