Case in Testimonials

πŸ‡«πŸ‡· How we saved a company from a Lockbit 2.0 Ransomware attack

It is possible to recover data after a Lockbit 2.0 Ransomware attack. We did it and this is how it happened. We received a call from a company that said it had suffered an attack and was unable to continue its activities. When they arrived at their offices just after the weekend, they realised that much of their data was inaccessible. The situation was as follows: More than 10 virtual machines, all hosted on Windows Server, which no longer booted due to malware in the environment, which prevented the company from functioning. After hacking into the environment, the Lockbit hacking group demanded a ransom of more than 20,000 euros. The company refused to pay the ransom. After that, the search began for a company capable of recovering their data. With many fears about the possibility of recovery without paying the ransom, they found Digital Recovery. We soon positioned ourselves as the solution to the problem. Due to fears about the solutions on offer and the possibility of decryption, only one infected VHDX was forwarded, which we understand perfectly, after all, that’s what we hear. We then carried out advanced diagnostics which resulted in a promising scenario that made recovery possible. With the company’s authorisation and the diagnosis carried out, we set about recovering the data. Seeing that we had managed to fulfil our promise with one VHDX, the client was quick to send us the others. We set a deadline for the checkpoints during a project, which allowed the client to feel increasingly relieved. The company needed one of its VHDXs to be restored as a virtual disc and then booted into a VM. A demand that was successfully met. Thanks to the skills of our experts, with the help of Tracer, our proprietary technology, 100 per cent of the encrypted data was recovered. In just a few days, we were able to prevent a fatal loss of time and money for the company and its clients. A ransomware attack cannot be prevented, but data loss can.

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